Contact
Use this page to reach support for account access, login/OTP delays, download/installation issues, and general questions. To reduce spam, the email is shown in an obfuscated format. Copy it and replace the placeholders when sending.
Support channels
| Channel | Details |
|---|---|
| support [at] k3gameapp [dot] com | |
| Support hours | 24/7 (India time / IST) |
| Expected reply | Usually within 1–24 hours depending on volume |
What to include in your message
- Your device model and Android version
- Your app version (if visible)
- Your network type (Wi-Fi or mobile data)
- The exact screen where it fails + screenshot (hide sensitive details)
- The exact error text (copy/paste if possible)
- What you already tried (restart, cache clear, reinstall, network switch)
Security note
Never share OTP, passwords, or full payment details. Support should not request your OTP. If anyone asks for OTP, do not provide it.
